How it works

How Engine Numbers Work for Prison Calls

Learn how an Engine Number helps a prisoner call a local number while you receive the call on your mobile phone.

An Engine Number is a local Australian number that your loved one can add to their approved prison contact list. When they call that number, the call connects through to your nominated mobile phone.

The 3CX app can be used for setup and call handling, but it is optional. The main benefit is simple: your loved one has a local number to call, and you can receive the call wherever you are.

Choose your plan

Select the payment option that suits how long you expect to need the service.

Receive your Engine Number

Once set up, you receive your Engine Number and instructions by email.

Add it to the prison contact list

Your loved one adds the number through the prison approval process.

Start receiving calls

After approval, calls to the Engine Number connect to your mobile phone.

Ready to get your Engine Number?

Choose your prison, select your plan, and continue to secure checkout.

Get Your Number